LightXtreme VPN subscription and refund terms
This document lays out the rights and obligations attached to using LightXtreme VPN, from signing up to asking for a refund
1. The service explained
LightXtreme VPN provides cross-region network acceleration and privacy protection, with clients for Windows, macOS, Android, iOS, Android TV, Apple TV, Linux and the browser extensions
Free trial and plan choices
Your initial download includes a 30-minute free trial, and the paid service runs on memberships of one week, one month, three months or one year
Payment methods
Settlement is handled through Alipay, WeChat Pay, UnionPay, credit card, PayPal or USDT, and the plan activates as soon as the payment clears
2. Refund arrangements
A 30-day money-back guarantee is available, allowing a refund for any reason within that window
Making good for outages
In the event that our own servers are responsible for a long outage and you have reported it in good time, the affected period is credited back to your account
3. Rules for using the service
As a user you are expected to respect the legislation and the network rules that apply where you live
- attacking, intruding on or disrupting other networks or servers, or running scams and phishing operations
- bulk registering accounts, sharing or transferring them, or automating the abuse of trials and traffic
- transmitting illegal or harmful content, or infringing the intellectual property of others
- using the service in a way that breaches the terms of the platform you are on
For accounts that fail to meet these conditions we reserve the right to pause the service, restrict features or close the account
4. Intellectual property
Intellectual property associated with the LightXtreme VPN client, site text, interface design and icons belongs to the company and may not be copied or resold
When the product shifts
Features, node arrangements, plan prices and promotional offers may change from time to time, and important changes are announced on the site and by email
Scope of our liability
Subject to what the law permits, LightXtreme VPN accepts no responsibility for losses caused by force majeure, carrier faults, local regulation or the condition of your own device